First Impressions Matter: Get the Retail Space You Want

May 30, 2012

I hate to admit it, but I get frustrated looking at the poor quality of the offers to lease that come across my desk. I know that I am not the only landlord who feels this way.

With the banks absent from the small business lending market for several years where can you go to get the startup money?

Friends and relatives are one source and the landlords of the space you want to lease are another.

Actually, there has never been a better time to ask landlords for a major portion of your start up costs. They, the landlords, are sitting on a substantial amount of vacant retail space and are creatively looking for ways to bring new businesses into their shopping centers.

I have never seen a time in the last 35 years when landlords were more willing to invest most, if not all, of the cost of the tenant improvements for start up businesses. Landlords have been practically begging for credible start up entrepreneurs to lease their space to.

So what has been the hang up? Most of the proposals are just not credible. These proposals are often slip shod and tend to provide very little detailed information about their business or their owners.

Below are 5 things you can do which will make you stand head and shoulders above 90% of the competition. I guarantee that you will be taken seriously and the odds you will get the financial help you want from the landlord will go up dramatically.

First, let me take a moment to give you some insight into how landlords think. As a group, most of them started just like you, with an idea and not much money. Having started that way they understand your position and are sympathetic to other entrepreneurs.

Most of them have gone through tough financial times themselves at some point in their business life and are willing to give you the benefit of the doubt. They are looking for reasons to say “yes”.  It is up to you to give them those reasons.

Here are the five things you can do:

  1. Write a bio of yourself. Tell who you are and what you have done. Don’t worry if you do not have experience, it definitely helps, but it is not a deal killer. Focus on all the reasons you and your store will succeed.
  2. Give them a copy of your business plan. This will show you are serious, that you have researched and studied your market, and have a plan for success. In your plan talk about the obstacles or problem areas you see and an give explanation about how you will address them.
  3. Prepare a three year income/expense operating proforma. Make one for worst case, best case and expected case scenarios.
  4. Write up a study on your competition. Talk about all your potential competitors, about what they are doing right and about how you will differentiate your business from them. Having competition is not bad. Competition means there is a market for the product you are going to be selling.
  5. Put together a start up budget. This is different than your operating proforma and it should cover just that period of time leading up to opening your doors for business. Things to include in the budget:
    • Tenant improvement costs
    • Equipment and fixture costs
    • Sign costs
    • Municipal permit, impact fees and license costs
    • A source and use of funds section

Finally, put it all together in a sectioned and labeled binder.

It will look impressive and the recipients will believe you know what you are doing. The most important thing is that you will believe you know what your are doing too. That is what will get you the lease on the terms you want.


How To Use Social Media When Launching Your Storefront

May 28, 2012

When you launch a new business or a new store – it can be difficult in the first few weeks. Getting a regular customer base takes time and it can be difficult to make sure that everyone knows about your new store and what you’re offering. A great way of giving yourself a head start though, is to use social media in the promotional process and to target locals using social media.

Using Facebook

If you set up a Facebook page for your store then why not introduce yourselves on Facebook using the already existing community pages. Most towns and villages will have a community page, so post on their wall introducing your business and perhaps giving away a promotional code they can use in store. It’s a great way of getting the word out too. Try and introduce yourselves on a few different community groups so the greatest number of people are getting the message and being informed about your new store.

Using twitter

Twitter is another great social networking site that you can use to promote your business. Start following people who work and live around the local area. Introduce yourself with a brief tweet and don’t be afraid to have some friendly conversation with them. If you’re a coffee shop – offer them a free cup of joe if they come in and introduce themselves. You can also use hashtags to your advantage here too – making sure that you hashtag your local area’s name or postcode in any updates or promotional deals. Get talking to other businesses in the local area too and network with them via twitter! The more connections you make the better!

Using Pinterest

If you are opening a clothing shop or a hair dressers or anything else with products – you could open a Pinterest account and upload photographs of your products to the sharing network. It’s a great idea for getting your shop name out and around town.

Remember over time – to continue using the social networks too. If you have a new product in store one day then why not announce it on your social networking sites? If you build up a big enough following then this will really be beneficial. You could also do small weekly promotions via your social networks too – such as a discount code or BOGOF offer code. People love feeling rewarded and by offering them online deals to collect in-store you can really encourage them to stay loyal to your store and to keep popping by.

This article was provided by Elle-Rose, a Social Media manager for Lomito and XXPress PCR. Helping people use social media for business purposes!


The Beginner’s Guide to an LLC : Managing :: American Express OPEN Forum

May 18, 2012

One key to getting started in a small business is establishing a clear demarcation between your personal and business lives. This a good article on why and how to separate yourself financially from your business.

The Beginner’s Guide to an LLC : Managing :: American Express OPEN Forum.


DDR Hits Home Run With Set Up Shop, Expands Program to Centers in Florida

May 15, 2012

Here is a great opportunity for new retailers looking to setup shop for the first time. This addresses two biggest fears of new store front business start ups;

  • Where do I get the money to open my dream store.
  • Will I loose everything if my idea is a bust.

For the new retailers lucky enough to get into this program, both issues are answered.

The DDR professionals will vet your concept for you. They know their markets and will be looking for concepts that complement and add to the existing parade of customers.

Great idea and they have the expertise and money to make it work.

April 20th, 2012, Retail News, Staff Report

DDR Hits Home Run With Set Up Shop, Expands Program to Centers in Florida.


5 Features Any Small Business Website Should Have

May 11, 2012

Owning a small business website is not just about having a good online presence or search engine ranking. It is also about turning the website into an effective tool that will add to the benefits of the entire business. The most important thing about a business website is that it should have all the essential features to promote it successfully. So, here are some important features your small business website should have:
1. Easy access and alteration of the content on your website.
This is probably the most important feature. Some web designers often use this to their advantage. They do so by designing the websites complex enough to make sure that the owners will need to return to them for even the most minor changes. Your website should be easily accessible by you. You should be able to change its content whenever you want. Most importantly, the website should be designed such that visitors can understand it easily. They should be able to browse through all its pages with ease.

2. Advanced traffic tracking.
Traffic tracking is quite an essential feature for any small business website. You should always have a clear idea of the traffic movement and statistics of your site. This will allow you to keep an eye on the number of people visiting it on a daily basis. Moreover, it will allow you to know what keywords people are using on search engines like Google to look for your business.

3. Social media connecting tools.
Most businesses are connected to social media networks nowadays. After all, they are currently the fastest means of promoting businesses. Your website should have social media connecting tools. This will give visitors or audiences the ability to stay connected to you through all the major social media networking sites like Facebook and Twitter.

4. Contact forms and signup/subscription options.
Your small business website should ideally have a content management system. These systems comprise of essential contact tools. They allow visitors and potential customers to contact you, signup or subscribe to your services.

5. Attractive domain name and homepage.
It is important to make sure that your website has a good, catchy and easy-to-remember domain name. This will allow people to find and remember your website easily. Moreover, your homepage should equally be as attractive. People tend to lose interest if the website does not appear interesting and attractive. The best way to make sure that your homepage looks good is by paying close attention to its aesthetic design and other important components. For instance, it should be easily scalable. It will also be a good idea to put up a ?call to action? on it.
Having these few features in place will be a good start for your small business website.

Richard has been working for several years in web development specializing in


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